HR Hotlines


Does anyone have experience with starting (and operating) a hotline for employee complaints (ethics, harassment etc. type issues)?  I've been looking for detailed information on how to start a hotline, issues to consider, checklists, forms etc.  I have found some helpful resources through a Google search but was hoping to find more detailed (step-by-step) information, including, for example forms to use etc. 

 Any tips would be greatly appreciated!



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