Chris_Young

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Chris_Young
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  • Thank you! Here's a long answer to your short question... There isn’t necessarily a single “good fit” that is universal.  Each call center position type is unique.   There are two "major components" to consider in hiring the "ideal" candidate for a…
  • Sadly many call centers are "pleased" with turnover rates of 100-150%.  Amazing if you think about all the time, effort, and resources that goes into sourcing, hiring, and training these individuals and to be "happy" if they leave after only 9 month…