Background Checks Required on ALL new hire employees?

I am being told the following and I am just wondering if anyone else has run into this situation. Are the creit card companies really requiring you to screen every employee if you accept credit and debit cards at your business or you pay still fines?

Note from my IS Director:
In our effort to become compliant with the Payment Card Industry (PCI) rules as a level 2 merchant, it will require AIM to change some of our company policies. Most of the changes will revolved around data and computer system security. Some will reach into other areas as well - for example, we must perform background checks on every employee hired in order for us to comply with these PCI rules. If we do not comply, we may be fined heavily, and our ability to accept credit and debit cards as payment for product may be denied.

Can someone here explain to me what he is talking about has anyone else ran inot this?

Thanks
Shirley

Comments

  • 8 Comments sorted by Votes Date Added
  • We're in Florida and accept credit/debit cards retail locations within our organization, and we have no such requirement. The only thing I can think that may be remotely relevant is payroll deductions for employees who handle cash (i.e., deductions are allowed in some circumstances to recover cash shortages--not typically allowed otherwise). I just don't see those two issues as the same. Ask your IS staff to provide documentation or a source for their information. If someone is requiring that of you, there should be a source document somewhere within their reach.

    Best wishes,
  • It is because are sales are to the point that we have reached merchant III status, and I am not exactly sure what that means, but I got it from the card processor

    I did find a company called Verification, Inc. that will do the background checks for me at a fairly reasonable fee and they will also do international ones.

    Some of it is because we have an international basis with offices in several other countries and much of our business is done on the internet. It has something to do with data going from place to place.

    Shirley
  • Hi Shirley,

    I honestly don't know what your legal requirements are, but it seems that with identity theft running rampant, this may be the wave of the future.

  • You should check with your corporate or outside counsel. Deciding to hire someone or not based on their credit background can be a basis for a lawsuit against the company.
  • I am writing a policy for our company stating that the background checks will be conducted on all applicants applying for jobs that have access to sensitive areas such as financial and financial data.

    I know that I have to have a signed agreement from the prospective employee okaying the background check.

    If I do not hire that person because of the credit report to comply with the government regulations on fair credit I have to tell that person why he/she is not being hired, give them a copy of the credit report, and the name address and phone number of the person providing the credit report. I must also give them a summary of their rights under the the FCRA. I must than give them a reasonable time usually 5 days to challenge the contents of the report. I also know I cannot deny employment on the basis of one bankruptcy. These are all in the 86 page FCRA (Fair Credit Reporting Act). I have been studying this FCRA report for days, I think I can almost recite it by now.

    If the person is not hired because of other reasons that it does not apply.

    We have a call center with 20 people handling calls from over 20,000 customers a day, we cannot have a dishonest person getting access to these credit card numbers.

    Shirley
  • Wildsporty,
    From the looks of the memo from your legal department, it says "background checks"...this sounds like they want not only a credit check, but also a criminal background as well. As previously mentioned, identity theft is a big concern in that your employees will be handling credit card information from your customers. As far as making a hiring decision based on a credit check alone, you would need some clarification from the credit card companies as to what they consider an unacceptable credit history, or is that completely up to your company to decide. It sounds like they want both a credit history and criminal background check performed as well.
  • We do criminal background checks on our IT people because of some government contracts we have in place that require it. A credit check is totally different and I wouldn't do it unless it were required. There are lots of different kinds of background checks and the costs can mount quickly.
  • Verifications Inc. will do both checks for 145.00. I only have to do both checks on the people handling credit cards or money, not warehouse or other personnel without access to financial data.

    I only hire 2 to 3 people a year, I think my budget can probably handle that.

    These people do the background checks for a large computer software company in our area so I trust them to do ours.

    Shirley
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