FMLA certification information

How far can you push the issue if:

1) The FMLA certification indicates absences for doctor visits for a lifetime serious health condition but the employee calls in at least once a week saying they don't feel good and mentions FMLA?

2) You request recertification after six months for this employee and you attach attendance sheets asking the doctor to verify the amount of leave being consistent with the serious health condition and the doctor doesn't address the question?

I'm getting tired of being held accountable for employee's and their FMLA yet we can't get proper documentation from the doctors. I'm afraid if I deny the FMLA and the person gets terminated I will be sued for violating their rights yet the physician has to answer to no one. Thank you.
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