Would they stay, or would they go?
Two Best Buy EEs in Denver recently tackled a fleeing shoplifter. Below is a link to an article about the incident in today's Wall St. Journal. In the ensuing fracas, the suspect reportedly managed to grab a pocket knife and stab a store manager. The suspect and two accomplices apparently got away. The two EEs who first gave chase have been FIRED for violating company rules. Like many other big retailers, Best Buy has a policy against chasing and tackling shoplifters, acc. to the WSJ. Good or bad outcome? What would you have done to or for the two EEs? tk