overtime % determining understaffed

Rural HR

At what percent of overtime do most companies consider increasing staff. At one time we used 10%, is that still a valid percentage? Thanks.

Dutch2

Don't have a percentage. We just look at the total hours and dollars being spent in OVT then we compare this to the average wage in that particular dept. plus the average cost of full-time benefits when we are deciding to hire or not to hire an additional full-time ee. And most important... how long is the OVT likely to continue?

Rural HR

Thanks, Dutch