slow response tiime
System
5,885 Posts
Is anyone else having difficulty logging onto the Forum, as far as it taking an extrememly long time to log on or bring up a post? I've never had it take so long before, and I thought it mihgt be my computer or network connection, but I can get on the net and other sites with no problem. Maybe it's my computer telling me to get back to work........
Comments
For som,e reasomn, right now it seems tob e working fine - jusst my fingers are all messed up!
[url]http://www.hrhero.com/employersforum/DCForumID23/565.html[/url]
Until we can buy more equipment for a long-term solution, we'll be making yet another attempt at a short-term fix.
Please let us know when the Forum is unusally slow and it doesn't clear up within an hour or so. You can e-mail Christy Reeder at [email]WebEditor@HRhero.com[/email] or the Forum moderator who's listed in the Lobby of the Forum (except the past couple of days, when moderator Brad Forrister has been with me, shooting scenes for the next edition of our Danger Zones videos).
Have a great weekend! :DD
James Sokolowski
HRhero.com
Not to bust chops or anything James, but your post sat about as well with me as the news that Senator Ford was getting a public defender. I don't think we need to hire Arthur Andersen to cocnclude that MLS is not exactly in financial dire straits.
Why not invest in the infrastructure required today in order to deliver service to your customers?
Does the forum take a backseat to other ventures? I bet that MLS would not blink if the technology that needed upgrading was the one responsible for processing your e-business transactions!
I'm not sure what 'another short-term fix' means, but given that the weather is clear today in Tennessee, you may want to just send me a smoke signal. It may be a faster.
Gene
I understand your frustration, and I apologize for the slowness of the website. We're taking this very seriously -- we'd be wasting our time to have a website if people can't access it easily. Our Employment Law Letter subscribers are our #1 priority, and that includes the Forum.
After talking with Jim the Technical Guy, I realize the situation might be a little more complicated than I thought, and we could use some help from you and other Forumites in diagnosing the problem.
When you use the Forum over the next two or three days, would you please keep track of what time it's slow, fast, or medium? Then let Christy Reeder and me know at [email]WebEditor@HRhero.com[/email] . Please include the day and time (and your time zone). And please let us know when it's fast or medium -- not just when it's slow. If a handful of people would do this ;;) it would help us pinpoint the problem.
At least part of the problem seems to be the capacity of our T1 lines, which carry all of our company's Internet and e-mail communication. We made an adjustment that should help, starting today. If that doesn't work, there's something else we could do, but it could create other problems. :-?
The long-term solution is to buy new servers and hire an outside vendor to provide the connection. It's all but certain that we'll do this, but we're proceeding cautiously because it will take a good bit of technical work to make the switch, along with a fundamental change in the way we run things -- and a decent amount of money. If it was as simple as buying a machine and plugging it in, we would've done that by now.
Please let us know when the Forum is slow or fast for you. Even a quick e-mail would help.
Thanks,
James Sokolowski
HRhero.com