Supervisor Training

Hello Fello HR professionals,

My boss has asked me to identify and recommend some front-line specific supervisor training material for use in our company. While I know that there are a myriad of books and videos available on the subject, I would appreciate hearing from others who have had success with one product or another. The emphasis need not be so much on the legal aspects of management, but more so concerning such things as the employee-employer relationship, improving morale, and leadership issues etc for the new supervisor. Thanks in advance.

Comments

  • 12 Comments sorted by Votes Date Added
  • I will recommend two.
    First: Seven Danger Zones for Supervisors by John Phillips / M. Lee Smith publishers.

    Second: How to Discipline Employees & Correct Performance Problems published by CareerTrack Publications.

    Both have been very effective for us.

    **** James, Anne, Brian, Tammy ****

    Please tell Mr. Oswald to send the check to......
  • I too have found the Ten Danger zones for supervisors to be excellent and well received.
    Now if I could just get all supervisors to consistently use what they learn. Oh well at least they understand where and why I am coming from when they screw up.
  • Thanks for the plug, Popeye and Neveradull!

    Geno: Welcome to the Forum! We have several supervisor products that might fit your needs. Pardon the long sales pitch but here goes....

    [b]Ten Danger Zones[/b] has 10 training videos and a bunch of other doodads. I've started work on a new version to come out later this year, but the 2002 edition, which has been updated a couple of times, is still good.
    [url]http://www.hrhero.com/videos.shtml[/url]

    [b]Our new sexual harassment DVD[/b] gives in-depth training on this one topic. I tried to keep it fun with actors showing us what supervisors SHOULDN'T do, but it's not as crazy as some stuff I've seen on the Forum. We'll have a separate California version that satisfies the new state mandate for two hours of interactive training. Filming begins tomorrow, and the DVD should be out March 31.

    [b]Frontline Supervision[/b] is a 2-page monthly newsletter written for supervisors. It's great because it's easy and entertaining enough that supervisors will actually read it. It's written by our very own Forum moderators Tammy Binford and Anne Williams.
    [url]http://www.hrhero.com/frontline.shtml[/url]

    [b]HR Hero Audio Conferences[/b] have some live events designed for supervisors to listen on a speaker phone. Or listen to the CD after the event.
    [url]http://www.hrhero.com/audio/[/url]

    James Sokolowski
    HRhero.com

  • >
    >[b]Our new sexual harassment DVD[/b] gives
    >in-depth training on this one topic. I tried to
    >keep it fun with actors showing us what
    >supervisors SHOULDN'T do, but it's not as crazy
    >as some stuff I've seen on the Forum. We'll have
    >a separate California version that satisfies the
    >new state mandate for two hours of interactive
    >training. Filming begins tomorrow, and the DVD
    >should be out March 31.
    >

    I'm really trying to keep a straight face but I have the following images:

    1. The actors having fun doing what supervisors shouldn't do (at least while working). What is the rating for this tape?

    2. Just the thought of interactive training on sexual harrassment. What exactly are the students interacting with (anatomically correct dolls)? What is the rating of this tape?

    x;-)



  • Probably require everyone to sign a release before viewing any material. x;-)
  • Whatever: You don't know the half of it! I wrote some great scenes that ended up on the cutting room floor: "101 Dirty Jokes You Shouldn't Tell at Work," "An Illustrated Guide to Dress Code Violations," and "8,058,044,651 Websites You Shouldn't Visit at Work."

    James Sokolowski
    HRhero.com
  • I, too, highly recommend the 10 danger zones for supervisors, especially when you temper the presentation with personal and current personnel issues that are real within your organization. It is easy to mold it to fir your organization and your supervisory functions regardless of the type of busines attached to the learning.

    PORK
  • Speaking of training. Can I tag along? Our Police Chief was talking about some upcoming training and I opened my big mouth ... and now he wants me to do some of the training. Trouble is I can't find what I'm looking for. I went to a training class where a scenario was presented about a troll, a husband, a cheating wife and a lover. The husband tells the wife not to go over the bridge (where the troll lives) while he is away. She goes over the bridge and the troll kills her. Who is at fault? All of the people represent various levels of managment, and parallels who you decide is at fault. Does this sound familiar to any one? I can't find the material - my memory is sketchy since I participated in the training about 7 years ago. Now I need to find it. If any one can help please!!!
  • I think Miss Moll
    Knows of this troll.
    She knows of his wealth, she knows of his gold.

    And she knows the same chief, and the F.O.P.
    And she knows of that bridge,
    Where the cops take a pee.

    But, back to this troll, known to Miss Moll
    You learn he's on the doll, if on that bridge you stroll.

    You toss him a bread crum, this troll of a bum,
    He never comes out, so you stand there and pout.

    But if over that rail by chance you hang your head
    He will snatch you below and in seconds you are dead.

    So if ever a cop causes you angst and consternation,
    Make sure that bridge is his next destination.

  • I was serious. As cute as your poem is.
  • I figured after two weeks of waiting, no answer was forthcoming.
  • we've brought "skillpath" on-site...and sent some ee's to the seminars...they are usually helpful, if you can get past the overly perky personalities of the trainers!!!
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