Discrimination or Not?

We have a HUGE parking problem in our medical practice and since the patients help pay our salaries, we feel it is in our best interest to ensure they have places to park.

We have a vacant lot across the street that one of the managers is proposing that the "men" park in. Rationale is that women feel unsafe parking in this lot. I say you cannot mandate that only the men park in this lot vs. the women. I'd suggest that we ask for "volunteers" to park across the street. We have tried getting employees to park on a gravel lot in the back or at least around the back perimeter of our paved parking area. It's disheartening to see a patient in a walker or dragging an oxygen tank behind them struggle from the back of the parking lot because some able bodied employee has taken the parking space near the building.

Oh, another item I'd like your opinion on. We have parking spaces as a "perk" for our 10 and 15 year employees and they are close to the building. Again, because of parking constraints, we'd like to do away with these spaces for employees and open them up to patients. I am sure there will be a backlash against this. How would you guys approach this?

Comments

  • 19 Comments sorted by Votes Date Added
  • I would designate what you consider to be an adequate number of spaces close to the entrance for patient parking only – this is certainly the case at most medical offices I visit. Then I would let everyone else fend for themselves, assuming there’s enough parking for everyone within a reasonable walking distance. The long-timers with special parking spots should be told: “John, your long tenure here has taught you that we place patient service at the top of our priorities, so you’re going to have to give up your parking space for now.” If they balk, maybe they’ve been there long enough.

    Having said that, I’m wondering: Don’t those patients (or their drivers) using a walker or dragging an oxygen tank have a handicapped license plate or placard? So maybe you don’t have enough spaces designated as handicapped parking.

  • You read my mind with the handicapped plate thing.

    I would think that anyone using a walker or oxygen could get a placard/sticker. Designate a cetain number of spaces handicapped, a certain number for patients only, and see how it goes.

    As for making the men park across the street and not the women, I'd say no. A men is no less susceptible to a mugging. Ask for volunteers. If not, its first come, first serve with the spaces you do have available in your lot. If a woman is frightened (and who can blame her) do you have anyone who can escort her to the car?

    Tough call with the parking space perk. I'd hope that employees can understand that it has to be done away with for the good of the patients but we all deal with that entitlement mentality. Good luck.
  • I would not let people fend for themselves after having the parking issue somewhat inline all these years.

    I would make the customers priority and thought your idea of volunteers was good.

    As far as your parking "perk" for long-term ee, I would get rid of it, find another perk for them.

    Good luck.
  • Your question was 'discrimination or not?' Discrimination, yes; illegal discrimination, no. Last time I looked mem were not a protected class. I think it is outrageous you have able bodied ees parking near the bldg and patients struggling. If I were a patient and saw the reserved sign, I'd be mighty unhappy. It just sends the wrong message. Why not just 'suggest' those who don't mind park accross the street. You don't need to get into an enforcement issue.
  • Why get involved in any kind of men vs. women nonsense? I would avoid the issue altogether and simply designate a certain number of spaces for patients only....and then make sure you enforce the restriction fairly.
  • I agree with Crout. Alternatively, you could have the men and minority ee's park off-site but pay them a premium but only if they perform the same functions as women.
  • When I worked in a hospital, we had security staff 24/7. If it was dark when we left, we could call one of them and they'd escort us to our car. It was a nice gesture, didn't take them very long, and we appreciated it. Perhaps this could help you.
  • Elle: you would do away with the perk and mark off spaces for patients, but 'not let employees fend for themselves'. How would you be able to do the first two without the result of the third?

    I am still laughing because of the notion several of you seem to have that a placard or hcap tag will get someone a spot in a handicapped space. Not whre I live it won't. This is a long standing pet peeve of mine when I walk through the Wal Mart lot and grocery store parking lots. It's a hobby of mine looking back to see which tags have the little symbol, knowing almost none of them do.
  • [font size="1" color="#FF0000"]LAST EDITED ON 10-14-04 AT 08:04AM (CST)[/font][br][br]I still don't understand employees' feelings (I guess that is what it is) about having "perks" like designated parking places. I guess it is a status thing.
    First, I would make sure that there is enough safe parking within a reasonable distance from the building. Make sure it is well lighted (if used at night and that there are no nails or glass around.)
    [Then call a meeting of all employees. Talk about the good news that you have a growing client base and how lucky we all are that we can help these patients and they feel that we provide good service. What a great place to work!! This provides a service to clients as well as jobs for us. Secondly talk about due to our growing client base, we have got to provide more reasonable parking for them. In order to do this, we have got to change the way we as employees are allowed to park. (Aren't we lucky that we have free parking. In some places employees have to pay over $20 a month and walk 8 blocks.) This is what I have come up with to solve this situation. We are providing additional parking at xx location. We are going to mark off/designate patient only parking spots. All other are up for grabs on a first come first serve basis. If at any time anyone is leaving the building and would like an escort to their car, please let me or xxx know......... I know it is going to take some getting used to. If anyone else has any suggestions, please let me know and I will consider them. Let them know you appreciate their cooperation with this good news/bad news situation.]

    Good Luck

    E Wart
  • >I still don't understand employees' feelings (I
    >guess that is what it is) about having "perks"
    >like designated parking places. I guess it is a
    >status thing.
    >First, I would make sure that there is enough
    >safe parking within a reasonable distance from
    >the building. Make sure it is well lighted (if
    >used at night and that there are no nails or
    >glass around.)
    >[Then call a meeting of all employees. Talk
    >about the good news that you have a growing
    >client base and how lucky we all are that we can
    >help these patients and they feel that we
    >provide good service. What a great place to
    >work!! This provides a service to clients as
    >well as jobs for us. Secondly talk about due to
    >our growing client base, we have got to provide
    >more reasonable parking for them. In order to
    >do this, we have got to change the way we as
    >employees are allowed to park. (Aren't we lucky
    >that we have free parking. In some places
    >employees have to pay over $20 a month and walk
    >8 blocks.) This is what I have come up with to
    >solve this situation. We are providing
    >additional parking at xx location. We are going
    >to mark off/designate patient only parking
    >spots. All other are up for grabs on a first
    >come first serve basis. If at any time anyone
    >is leaving the building and would like an escort
    >to their car, please let me or xxx know.........
    > I know it is going to take some getting used
    >to. If anyone else has any suggestions, please
    >let me know and I will consider them. Let them
    >know you appreciate their cooperation with this
    >good news/bad news situation.]
    >Good Luck
    >
    >E WartE Wart


    E Wart
  • Depending on how many spaces we are talking about
    I would designate the parking closest to the building as patient parking.

    Allow some spaces further away from building for the tenure ees but narrow it to only 15 yr.

    As for the rest of the ees carpooling or using public transportation would help in this situation. Minimizing traffic and parking problems. People working the same shifts can opt to drive in together. Give some type of incentive for this (ex: Starbucks Gift certs or $5 for gas, pay part of bus fare) you can decide on the incentive if you want to offer one at all.


    JMO,
    Lisa

  • I agree with you that your patients should be the top priority in getting parking spaces. After all - it's because of them that you all have jobs! That's how we look at it at our place of employment.

    Is the vacant lot owned by the medical practice? Could some safety type features be installed like better lighting, security cameras or a chain link fence or something? These would probably be considered fixed assets and the depreciation amortized over several years (a benefit to the bottom line!)

    It might be advisable to designate the acceptable parking areas you want the staff to park in (i.e. edges of existing lot or vacant lot) Send them a letter explaining the reasoning for the decision, any improvements you are making to make it safer and give them a date down the road when the parking areas/expectations will be changing. I think there's no way to avoid "backlash" - they'll be upset but they'll get over it. Just remind them why it's being done.

    As for the 10-15 year employees they probably feel "entitled" to their parking spot. We used to have assigned parking and something similar for the employees with the most seniority. We got rid of it when we remodeled our parking lot and building. Now it is first come, first serve. The only drawbacks (I think to both situations) is that you end up being the parking spot police.


  • A few thoughts from one who tried for years to change ee's driving habits (carpool, use public trans. on bad days, leave spaces open in front of building) and failed miserably.
    1. Designate a determined # of spaces for handicaped and patients only and ENFORCE IT.
    2. Do away with special parking for long term employees.
    3. Do not create a Female only parking lot.
    4. Do offer security at night. i.e. no one allowed to walk to the parking area alone.

    Finally, the person who states that she sees auto's w/o handicapped stickers in handicap spaces, up here in Mass., we look for that and it calls for a heavy fine, which the Police are only too pleased to issue.


  • [font size="1" color="#FF0000"]LAST EDITED ON 10-15-04 AT 05:42AM (CST)[/font][br][br]"A few thoughts from one who tried for years to change ee's driving habits (carpool, use public trans. on bad days, leave spaces open in front of building) and failed miserably."

    Please tell us what it is about a Human Resources job that prods us to 'Change the habits of employees'. I really have no contention that any part of my responsibility involves the social or behavioral choices of employees, unless it conflicts with my workplace policies. Maybe I totally misunderstood your post. But, I'm just wondering if some northeastern notion of management might lead one to think we have a right to manage the finite details of employee behavior. And, does that include whether we should, in addition to where to park, counsel them about unprotected sex, staying away from Oreos and the utilization of tobacco?
  • "Finally, the person who states that she sees auto's w/o handicapped stickers in handicap spaces, up here in Mass., we look for that and it calls for a heavy fine, which the Police are only too pleased to issue."

    Right you are, I was surprised that those spots are not enforced in other places. Maybe we're more confrontational. I won't tell you what happened to the cars that used to be parked in my grandfather's handicapped spot in front of his house...

  • [font size="1" color="#FF0000"]LAST EDITED ON 10-14-04 AT 08:02PM (CST)[/font][br][br]Rockie, I also work in the medical profession. We have designated spots in front of the building for patients, period. We also have spots for handicapped patients. As for our ee's, they are aware of the fact that parking in the "prime spots" in front of our centers's is for patients only. It is not negotiable and our ee's do not park in the spots for the patients. They are also aware of the fact that if they DO park in a patient only spot, they will be written up. As for long term ee's having special spots as a perk, I just don't know about that one. What about pointing out to them that they ARE long term ee's because the patient's came, utilized the facility and continued to pay their salary? As for the men parking across the street, I am dumbfounded by that whole notion so I will stop here! Good luck and keep us posted.
    scorpio
  • We are a downtown bank and parking monitor could be a full time job. We have a small lot directly behind the bank which is designated for customers only. We have two other lots - one diagonally behind the bank and the other a block a way. We have to have some employees double park (block) in the far lot. Now that we have grown, we also rent spaces in a lot three blocks away. Parking in each lot is by seniority. The first twenty people in seniority get the first lot, the next lot is assigned (so you know who is blocking you in) and the newest ees get the walking benefit. Only people in the first lot like the set up, but it is the only way we see of being equitable. (When someone leaves, the space is filled by seniority).
  • Oy vey! Who monitors that? I can just hear the crazy arguments coming from employee X who was hired on 4/13/1998 and employee Y who was hired a day later.
  • What argument? Seniority has a pretty straightforward definition.
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