Attendance Policy

I am having a difficult time writing our attendance policy, mainly because I came from manufacturing where we had a no-fault attendance policy.

Now I am in the banking field and management is not interested in a no-fault attendance policy.

I am wondering how many (unapproved/unauthorized) days or hours other companies allow employees to miss before they start the discipline process. Also how many days or hours companies allow before they terminate.

Comments

  • 4 Comments sorted by Votes Date Added
  • I have designed a few of these.  I've found that an "occurrence" scenario works best.  ie: greater than 1/2 day absence = 1 occurrence; less than 1/2 day absence or 'tardy' or other shift abberration = 1/2 occurrence. Total of ~3 occurrences would require a coaching session from supervisor/manager; next 1/2 or full occurrence should earn a verbal warning; next 1/2 or full occurrence should earn Written Warning (signed by ee); next 1/2 or full occurrence earns Final Warning (also in writing with ee sign); and another = termination.  We look at this and calculate on a rolling 12-month basis.  I take great care in explaining to them this is a "reliability" policy vs. a simple attendance policy because it also incorporates tardiness, extended lunch issues, etc.  We are looking for overall reliable employees.  Maybe it will help you a little.  Good luck!
  • Points systems are great, and are even greater still in a no-fault environment.  However, OP requests information about a policy that is not no-fault.  I think it's a mistake on the part of management not to go with a no-fault system and I'm sympathetic to the problem.  Often, managers want no part of a no-fault system because they like having the authority of excusing and not excusing absences.  For the record, there are other finance industry companies that use no-fault systems, so this is a particular preference of your managers more than the industry I think.

    There are a few problems with excusing and not excusing absences.  I think the largest problem for most people is how much to document in policy about what is and is not excused.  The less specific your policy, the more likely you can have disparate impact in how it is applied in the field.  The more specific your policy, the more unintended consequences you will have about what should or should not be excused.  If your supervisors and managers are really well trained, then the old-world "up to your supervisor" policy may be fine.  If you are not certain of the quality and fairness of your existing management team, then you'll have to dial it in some more with a more explicit policy.  One problem you'll have to keep track of is that supervisory and management staff change over time.  If you rely on their quality today, understand that one bad hire/promotion later can mess it all up.

    With that in mind, you could write a highly restrictive policy and use that as entre into a discussion about why they don't want a no-fault policy.  If they're just afraid they'll end up losing good people, then loosen up on the points requirement and see if you can give them what you want while giving them what they want.  I've done that negotiation a few times.

  • I'm just starting to explore changing our absenteeism and tardiness policy to using a point system.  I like the idea of framing it as "reliabilty" rather than attendance.  The current policy is a no fault policy with numbers of occurrences resulting in specific disciplinary action.  However, tardies and absences are on separate tracks, so I'd like to combine all attendance-related behaviors and assign points. Any thoughts about putting a point value on occurrences?  I realize that tardies would be less than an occurrence of absence, but are all tardies the same - point-wise?  I'd appreciate any advice.  Thanks....
  • We use 1/2 point for "short shift", which includes coming late, leaving early, or taking a long lunch or other unscheduled break and 1 point for missing more than an hour of shift.  We understand that people who might miss 61 minutes or more of their scheduled work time on a single day are encouraged not to come in under our policy but that happens to be by design.  If you want people who may be particularly late to show up, simply lengthen the time frame after which you are so late, you may as well be absent. 
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