Driving Record Checks
nietra
134 Posts
We recently changed insurance companies and we are now responsible to determine if an emplopyee is an "acceptable driver". In the past we relied on our insurance company to decide this so I didn't have a guide as to who is and isn't acceptable.
Do you have anything or can you guide me towards something that would help us to make criteria for an acceptable driver? I want the list in writing before management starts making random decisions to include or exclude anyone.
Do you have anything or can you guide me towards something that would help us to make criteria for an acceptable driver? I want the list in writing before management starts making random decisions to include or exclude anyone.
Comments
Generally:
* No alcohol or drug related offenses within past 5 years.
* No serious offenses within past 3 years: reckless or careless driving, speeding 15 mph over limit, fleeing or eluding police, leaving scene of accident, etc.
* If no serious or drug or alcohol offenses, then look at accidents and other violations. (I can't get the chart to copy here, so here are the general guidelines.)
CLEAR:
0 preventable accidents & 0 violations
ACCEPTABLE:
0 preventable accidents & 1-2 violations
1 preventable accident & 0-1 violations
BORDERLINE:
0 preventable accidents & 3 violations
1 preventable accident & 2 violations
2 preventable accidents & 0-1 violations
POOR:
0 preventable accidents & 4 violations
1 preventable accident & 3-4 violations
2 preventable accidents & 2 or more violations
3 preventable accidents, regardless of violations
New hires should be clear or acceptable. Current employees who move down to borderline are notified that any further violations might cause them to lose driving status (and possible job), and their MVR's are reviewed every 6 months.
We use the state's (Maryland) point system. Potential drivers cannot have more than two (2) points on their driving records. Veteran drivers can accumulate up to three (3). Any DUI's or DWI's in the past five years instantly disqualifies applicants and current employees from driving.
We also use a term we call "Negligent Driver." A negligent driver is defined as "a driver who has two (2) preventable accidents with appreciable damage in a twenty-four month period.
An "accident" is defined as "an occurrence or action involving an agency driver which results in an injury or fatality to an individual or damage to a motor vehicle or property."
An "injury" for this purpose is defined as "any injury treated by a physician, dentist, or nurse, or in a hospital."
A "preventable accident" is defined as "an accident in which the driver failed to do everything the driver reasonable could have done to prevent it, according to accepted standards of National Safety Council."
"Appreciable damage" is defined as "any situation that creates a potential liability for payment by the agency or any of its insurance carriers for property damage in excess of $500.00."
When it comes to accidents and negligent driving, there is an appeal process. Supervisors may also submit a letter documenting the reason(s) for continued employment should they feel compelled to do so.
Geno, SPHR
Mo major violations in the last five years (OWI, vehicular homicide, reckless driving, drugs, leaving the scene)
or
Max. 1 moving voiolation in the last five years in combination with one at fault accident
or
Maximum 2 moving violations in the last five years with no at fault accidents
or
Max. 2 at fault accidnets in the last five years with no moving violations
It's up to us to set the guidelines but I'm wondering if this is too strict since the document also states no driver under 25, no drivers in their first year of hire, and no driver over the age of 70.
PORK
I have asked about getting MVR's from Philladephia without an answer yet and in the mean time have paid for 2 checks for new hires. The employees each physically went to DOT for their records for us to revew both were clean so it was really easy.
As far as I know Iowa does not have a "point" system for driving infractions.
Anyway, the procedure to get our own is simple for Kansas and Missouri. We send a form with the employee's signature straight to the state and they send the MVR to us. The fee is not bad for either state. I don't typically let drivers bring one in (or if they do have one with them, I still send off for an official copy for the file.)
I am surprised that they don't give you more of a definition for what they consider an acceptable driver, since they are the ones providing insurance.
Disclaimer: This message is not intended to offend or attack. It is posted as personal opinion. If you find yourself offended or uncomfortable, email me and let me know why.
Please see the excerpt from the December 2004 "Views and News" from iiX. This is an educational newsletter that goes to all our customers. For more information,please go to [url]www.iix.com[/url].
"iiX would like to remind insurance carriers, agents and brokers that they may not give MVR information to their commercial clients. The Fair Credit Reporting Act (FCRA) states that one
consumer report (MVR) may only be used for the specific purpose for which it was ordered. All users must have a permissible purpose as prescribed under the FCRA to obtain a consumer
report. MVRs ordered for insurance/underwriting purposes may not be used for any other purpose, and no information from the MVR can be shared with commercial clients. If an employee of a
commercial client is found uninsurable, the insurer may communicate to their client that the person is uninsurable. However, no information from the MVR may be passed to the
client/employer."
Please note that this provision works both ways -you can't order an MVR as an employer and pass along to your insurance company.
This is indeed a customer service related issue. If the customer is dissatisfied, then it is a CS issue. Perhaps, though, it could have been avoided or quickly resolved if the insurance company had advised the customer why it made the decision it made. Customer service issues are primarily perception driven.
Disclaimer: This message is not intended to offend or attack. It is posted as personal opinion. If you find yourself offended or uncomfortable, email me and let me know why.